Location wise service desk contact details

 

​^Calling UIFN/Toll free numbers from the mobiles are not allowed ​ ​ ​ ​

^^​Chargeable number ​ ​ ​ ​

​For India offices :  (VOIP/DC extension), dial in - 0-33554639/*635 (speed dial) ​ ​ ​ ​

Page Content

​Country

CCD Global support (Old Series)​

Reachable through​

CCD Global support (3355INFY Series )​

Reachable through​

Australia​

​1800422938

​Telstra

​0011-800-3355-4639

​Reach Optus

Belgium​^

​080011672

Proximus ​

​00-800-3355-4639

​Belgacom

​Brazil^

​0021-800-3355-4639

​Embratel

​0021-800-3355-4639

​Telefonica

​China (North & South)^

​10800-130-0451

​China Telecom

​00-800-3355-4639

​China Unicom,China Telecom

​Czech republic^

​00-800-3355-4639

​O2

​00-800-3355-4639

​Telefonica, O2

​Denmark^

​80884556

​

​00-800-3355-4639

​Telecom Denmark

​Finland

​0800-111-094

​Saunalahti

​990-800-3355-4639

​Sonera Corp

​France

​0800911363

​Orange

​00-800-3355-4639

​France Telecom

​Germany^

​0800-182-6858

​Deutsche Telecom

​00-800-3355-4639

​Deutsche Bundespost Telekom (DBT)

​HongKong

​800-96-4253

​SmartOne

​001-800-3355-4639

​Reach Global Services (REACH)

​India^^

​08060004639

​All service provider

​(Local STD) 60004639

​All Service providers

​Ireland^

​00-800-3355-4639

​Tesco

​00-800-3355-4639

​Eircom Ireland

​Japan

​00531-13-0319

​NTT

​0120-99-5522

​NTT, Softbank

​Mexico

​800-355-4639

​Movistar

​800-355-4639

​Movistar

​Netherlands

​8000227406

​Vodafone

​00-800-3355-4639

​KPN Netherlands

​New Zealand^

​0800440168

​Spark

​00-800-3355-4639

​Telecom Corp of New Zealand LT (NZT)

​Norway

​80010475

​TDC

​00-800-3355-4639

​Telenor Norway 

​Philippines^

​00-800-3355-4639

​Philippine Long Distance Tel Co (PLDT)

​00-800-3355-4639

​Philippine Long Distance Tel Co (PLDT)

​Poland

​00-800-3355-4639

​NETIA , Starnet Service provider

​00-800-3355-4639

​Polish Telcom, Starnet, NETIA

​Singapore

​800-130-1185

​SingTel

​8001301185

​All service providers

​Sweden^

​020792143

​TDC

​00-800-3355-4639

​Telia TeleCom AB

​Switzerland^

​0800562578

​Swisscom

​00-800-3355-4639

​Swisscom

​UK

​08005593402

​British Telecom

​00-800-3355-4639

​British Telecom (BT )

​USA

​1888-237-8763

​T-Mobile

​1-855-335-4639

​All service providers

 

 

Helpdesk Options

 

​Service desk

​Option

​Service window

​For Phoenix (Emergency)

​Press 1

​24*7

​For CCD

​Press 2

​24*7

​For HR and Employee Emergency

​Press 3

India 8.30 am – 2.30 am IST, Monday to Friday;
GEO (APAC,EMEA, US) – 24*5 Monday to Friday

​For CAG

​Press 4

​8am - 9pm IST, Monday to Friday;
US operates from IST 17:30 – 02:30, Monday to Friday

​

​For IS

​Press 6

​6:00-6:00, Monday to Saturday

For GloMo(Travel and Global immigration)

​Press 7

​24*7

​For purchase

​Press 8

​8:00-19:00, Monday to Friday;